Contact
PandaLogix is a product of Tarini Engineering Works. Everything a buyer, an auditor or a purchase department needs to reach us — or to raise a purchase order against us — is on this page.
Effective 16 September 2026
Registered address
Tarini Engineering WorksKhasra No. 2915, Kataria Industrial Complex
Daulatabad Flyover, Laxman Vihar
Gurugram, Haryana 122001
India
GSTIN 06BHKPP4243A1ZMState code 06Sole proprietorship
When you will hear back
We answer within one working day, Monday to Saturday, 10:00–18:00 IST. An enterprise agreement can carry a named contact or an SLA; where it does, those response times are set by that agreement and supersede this one.
What to include
- A technical question — the controller make and model, the gateway version, and what you see versus what you expected. A log tail from the console is worth more than a paragraph of description.
- Pricing or a purchase order — how many controllers, on how many gateways, and your GSTIN and registered name if you intend to claim input credit.
- A refund — the order reference and the licence key. The conditions are on the refunds page.
- A privacy request — say which of your data you mean; see the privacy policy.
Before you write
The downloads page carries the installers, their checksums and the deployment caveats for each platform, and the pricing page gives the per-device price and what the licence includes. Both answer most of what arrives in the inbox.